Our Current Vacancies

The positions will be filled as soon as we find the right person so we encourage you to submit your application as soon as possible. If you feel you have the skills, experience or drive to learn to cover more than one of these roles we would be delighted to hear from you.

To help us find the best match between you and any potential roles here at The Rider Firm it is important to please include in your cover letter or CV:  

  • The job title of the role/s you are applying for in your email subject line
  • Your expected salary range
  • The hours you would like to work
  • If applicable, current salary
  • Whether you are looking for part-time, full-time, or either
  • Your address and phone number.
  • Grades for any relevant qualifications such as GCSE/O-level/A-Level/Degree (or equivalent) or professional memberships.
  • Relevant professional experience.
  • And of course, we are bike geeks so if you are a rider, we would be keen to hear about your love of riding and all things bike!

     

We’re committed to hiring diversely. Having employees from diverse backgrounds brings a wealth of perspectives and experience to our team. We encourage members of underrepresented groups to apply to any role.

 

Best of luck and thank you ever so much to everyone who applies.

Junior Commercial Finance Analyst

Job Title: Junior Commercial Finance Analyst

Location: West Sussex, UK

Contract/Hours: Permanent full-time (38.75 hours per week)

Salary: Competitive, based on experience

ITS CYCLING Limited (The Rider Firm – ‘TRF’) was founded in June 2013, with the goal of serving devoted riders through the design, engineering and sale of exceptional cycling products. The Rider Firm wholly owns four cycling product brands that were all created and grown in-house in Sussex, UK, with subsidiaries based in Boulder, CO, USA and Dresden, Germany; HUNT Wheels, Privateer Mountain Bikes, Cairn E- Bikes and Dissent 133 Equipment.

 

About the Role: We are seeking a highly motivated Junior Commercial Finance Analyst to join our dynamic finance team. This is an excellent opportunity for a finance professional looking to develop analytical skills and gain full business exposure in a fast-paced commercial environment. The role involves supporting the finance function with reporting, forecasting, and financial analysis to drive business performance. Additionally, this position offers a strong opportunity for career development and rapid progression, allowing you to grow your expertise and advance within the organisation.

Key Responsibilities:

  • Assist in the preparation of financial reports, budgets, and forecasts.
  • Provide financial analysis and insights to support decision-making across the business.
  • Develop and maintain financial models and reporting using Advanced Excel to improve reporting accuracy.
  • Support commercial reporting across the business.
  • Assist in month-end reporting and other financial close processes.
  • Perform ad-hoc financial reporting and analysis as required.
  • Collaborate with stakeholders across the business to ensure alignment with financial objectives.
  • Act as a Finance Business Partner to various departments, providing financial insights and guidance to drive performance.
  • Contribute to process improvements and automation initiatives to enhance efficiency.
  •          Assist and provide cover on general month-end and accounts payable duties, including reconciliations.

 

Key Requirements:

  • Part-qualified in ACCA, CIMA, or an equivalent finance qualification (essential).
  • Strong analytical skills with the ability to interpret financial data.
  • Advanced Excel skills (including PivotTables, VLOOKUP, SUMIFs, and financial modelling).
  • Ability to work with large datasets and present findings in a clear, actionable manner.
  • Strong attention to detail and problem-solving skills.
  • Excellent communication skills, both written and verbal.
  • Self-motivated with the ability to manage multiple tasks and meet deadlines.
  • Experience with financial software (advantageous).
  • Retail experience is a plus
  •  

What We Offer:

  • A supportive and collaborative work environment.
  • Full study support for professional qualifications (ACCA, CIMA, or equivalent).
  • Opportunities for professional growth and career development.
  • Exposure to key commercial finance processes in a growing business.
  • Competitive salary and benefits package.

 

We believe in building diverse and inclusive teams. We encourage applicants from all backgrounds and experiences, including those from underrepresented groups, to apply for this role.

We offer flexibility in working hours and are happy to consider any reasonable adjustments that may support you in the role.

Please email your CV to careers@theriderfirm.cc referencing the job title in the subject line.

Customer Service

We currently don’t have any open positions in our customer service team, but we are always keen to receive speculative applications from enthusiastic and motivated individuals who are interested in future opportunities in this high-paced team at The Rider Firm.

Location: Office based near Steyning, West Sussex

Hours: Flexible for full or part time hours

Salary: Based on experience plus a generous company bonus

About the role

The Customer Service team are the first point of contact for our riders and focus on offering the best levels of service to our valued riders throughout their journey with us. This role will be working as part of our busy pro-active customer service team communicating with our riders by email, live chat, phone and social media answering questions and offering advice and guidance across our product range in a prompt and helpful manner.

Key responsibilities

  • Providing a truly outstanding level of customer service and rider support.
  • Discussing technical questions and service topics with customers by phone, live chat, and email.
  • To work with a small, committed team to look after riders.
  • Communicate with customers in a polite and understanding way.
  • Collaborate with all departments to offer support as needed.
  • The opportunity to put-forward improvements to our service and products that will benefit riders.

Principle working relationships

  • Working closely with your colleagues in Customer Service, Dispatch, Order Processing, E-Commerce.
  • Being the first point of contact for TRF riders offering them the best levels of service.


Requirements

  • Excellent attention to detail, organisation, and multi-tasking skills.
  • Outstanding communication skills with an ability to empathise with our riders.
  • A passion for all things cycling.
  • Ability to work unaided and as part of a team.
  • Computer literate with the ability to learn new systems.

Benefits

  • 30 days holiday per year including bank holidays (increasing by 1 day with each year of service up to a max of 10 additional days)
  • A contributory pension scheme
  • Life assurance
  • Critical illness cover
  • Cycle to work scheme
  • Branded riding kit allowance
  • Staff discounts

Other information about the role

The role is a flexible role of working in our office in Steyning and home based work.

This advertised job is flexible, with part time if needed. Between 20 - 40 hours per week.

Working days and hours are flexible and would potentially include some evening and/or one weekend working day covering our out-of-hours live chat and e-mails.

If this sounds like something you'd be interested in and you have sound bike knowledge, please contact Careers@TheRiderFirm.CC
 
 

Warehouse Dispatch

We currently don’t have any open positions in our dispatch team, but we are always keen to receive speculative applications from enthusiastic and motivated individuals who are interested in future opportunities in this high-paced team at The Rider Firm.

Location: Office based in Partridge Green, West Sussex

Hours: Full Time Position (38.75 hours per week / 8:30-5pm Mon-Fri)

Salary: Based on experience plus a generous company bonus

About the role

This role is primarily focussed on the administrative aspects of the dispatch process; checking customer orders, processing shipping information, printing shipping labels and other important, detail-oriented tasks. During busy periods, some flexibility is needed across the team, and some warehouse work may be required.

Key responsibilities

  • Checking and processing sales orders to produce goods out notes
  • Accurate and timely sorting and distribution of goods out notes to the warehouse team
  • Using a shipping application to produce shipping labels and, with a high level of attention to detail, correctly match shipping labels with their good out note.
  • Investigating and correcting any failed shipping labels.
  • Access external courier company portals, to book shipping for orders that are outside of automated processes.
  • Liaising with couriers, in a professional manner, to resolve any queries.
  • Create and maintain department documents stored on SharePoint.
  • Working to tight deadlines to meet agreed service levels and schedules defined by courier collections.
  • Additional duties, acting as support and cover for the team, may include:
  • Accurately picking, checking, and packing orders using Warewolf (WMS)
  • Fitting tyres to wheels – following strict quality and health & safety guidelines
  • Ensuring the warehouse is always kept safe and tidy.
  • Ensure stock levels in the picking area are maintained and meet current demands.
  • The correct handling and movement, and accurate storing of stock within the warehouses.
  • Safe and timely unloading of stock deliveries.

Principle working relationships

  • Dispatch manager, Warehouse Team and general interaction between all internal teams
  • External couriers
  • Customers who may collect/visit in person

Requirements

The ideal candidate will have:

  • Good computer skills.
  • Familiarity with MS Office suite.
  • Willingness and ability to adapt to a constantly changing working environment.
  • Strong attention to detail and the ability to adhere to time constrained deadlines is a must for success in this role.
  • Any prior experience in this field will be useful.
  • At The Rider Firm, we exist as a business to serve riders, so an interest or passion for cycling, in any guise, is a distinct advantage but not required.

Benefits

  • 30 days holiday per year including bank holidays (increasing by 1 day with each year of service up to a max of 10 additional days)
  • A contributory pension scheme
  • Life assurance
  • Critical illness cover
  • Cycle to work scheme
  • Branded riding kit allowance
  • Staff discounts


We are open to candidates looking for either part-time or full-time work who are happy to be based at our distribution warehouse in Partridge Green, West Sussex.

If this sounds like something you'd be interested in please send your CV to Careers@TheRiderFirm.CC

 

 

We currently don’t have any open positions in our Boulder Office, but we are always keen to receive speculative applications from enthusiastic and motivated individuals who are interested in future opportunities in this high-paced team at The Rider Firm. Please reach out with your resume attached in an email (usacareers@huntbikewheels.com)

We currently don’t have any open positions in our Dresden Office, but we are always keen to receive speculative applications from enthusiastic and motivated individuals who are interested in future opportunities in this high-paced team at The Rider Firm. Please reach out with your resume attached in an email (careers@TheRiderFirm.cc)